Contextual Insurance journeys

How to initiate an Insurance Journey, for products such as warranty extension

Description

As of now, you can initiate one insurance journey, for the product :

  • Warranty extension

  • Broken screen

Other insurance products are coming soon and will be integrated with the insurance API. You will have to select the insurance solution codes as depicted below:

Insurance solutions codes

Country
Insurance solution
Conditions
Solution code

FR

Warranty extension

e-buyer pay a price per duration and merchant get a commission

CIFRWE-DXCO

FR

Broken screen

e-buyer pay a price per duration and merchant get a commission

CIFRBS-DXCO

Step-by-Step

There is 3 steps to initiate & trigger an insurance journey:

  1. Initiate an insurance journey by selecting eligible insurance solutions when visiting an item catalog page or during checkout ;

  2. Obtain the warranties proposed (2 or 3 years extension and the price for example) and create an insurance quote for the selected insurance length ;

  3. Confirm payment of insurance and subscription to the policy. You will receive immediate confirmation and an email will be sent to the buyer.

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